Please beware of scammers and unofficial resellers. No exceptions will be made at the entrance when a ticket is declined.

HELP, I LOST MY TICKET!
Do you have any questions about ordering, paying or personalizing tickets? Please visit the customer service of Paylogic.

I WOULD LIKE TO SELL MY TICKET! WHO-WHAT-WHERE?
First of all, purchased tickets are non-refundable.

Prevent fraud and buy or sell your ticket only via Ticketswap.

This way the prices remain fair for everyone and the buyer also plays it safe. Ticketswap provides a new barcode for every buyer.

PERSONALIZATION
Don't worry, personalization is not necessary. Luckily, the name on the ticket isn’t important. When you’re at Flashback Festival, the only thing that gets verified is the barcode.